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Success stories

How we resolve each situation: what was online, which legal route we used, how long it took and what was achieved. Including when the result was only partial.

Cases
32 situations explained
Routes
Always legal and documented
Confidential
No names or real data

These are typical cases: they reflect the situations we deal with most often and how we resolve them. What we do for each client is confidential, so we never publish names or real data. The full write-up of each case is available in Spanish.

News 7 weeks A 2016 news story about an inspection that ended with no penalty Hotelier, Castile and León Link removed from Google searches for his name; the outlet kept the story in its archive Full case (in Spanish) Right to be forgotten 8 months Google refused the right to be forgotten and the Spanish Data Protection Agency (AEPD) ruled in his favour Secondary school teacher, Madrid region The AEPD upheld the complaint and Google delisted all three links Full case (in Spanish) Impersonation 6 days A fake Instagram profile that was messaging her patients Physiotherapist, Seville Fake profile and two mirror accounts shut down by Instagram Full case (in Spanish) Urgent cases 72 hours A threat to share intimate images Young professional, Valencia region Images removed from the two websites where they were posted and a police report filed Full case (in Spanish) Personal data 3 weeks His phone number and address posted on a forum Private individual, Murcia Thread edited by the forum administrator and the data removed from Google Full case (in Spanish) Right to be forgotten 10 weeks Her full name in a notice published in an official gazette Self-employed cleaning professional, Andalusia Notice excluded from search engine indexing and the link delisted from Google Full case (in Spanish) Personal data 5 weeks Listed on two debtor registers without any prior notice Sales representative, Galicia Removed from both credit reference files Full case (in Spanish) Businesses 9 weeks An anonymous website hosted outside Spain accusing the company of fraud Home renovation company, Barcelona Website taken down by the hosting provider and links removed from Google Full case (in Spanish) Urgent cases 5 days A shop's Instagram account, stolen and used to ask for money Small fashion retailer, Basque Country Account recovered with two-step verification enabled and the fraudulent posts deleted Full case (in Spanish) Businesses 6 weeks A flood of reviews after a viral video Dental clinic, Madrid region Reviews from people unconnected to the clinic removed and the crisis contained Full case (in Spanish) Artificial intelligence 3 months ChatGPT attributed to her a disciplinary sanction that belonged to someone else Lawyer, Aragon Incorrect sources corrected and the information rectified in most of the control queries Full case (in Spanish) Expert reports 4 months An expert report for an impersonation trial Electrical supplies distributor, Valencia region Expert report admitted and ratified at trial Full case (in Spanish) News 10 weeks An eleven-year-old story about a collective redundancy, just before a merger Chief executive of an industrial company, Catalonia Two of the four links delisted; the business newspaper's story remained, now on the second page Full case (in Spanish) Urgent cases 12 days A fake sexual video created with artificial intelligence Television presenter, Madrid region Video removed from the five websites where it was posted and blocked on the major platforms Full case (in Spanish) Right to be forgotten 7 weeks His name tied to a dissolved company in business directories Finance director, Valencia region Listings deleted or delisted on six business directories Full case (in Spanish) Impersonation 4 days An exact copy of the company's website used to steal customer data Industrial supplies company, Basque Country Cloned website taken offline, domain suspended and a dangerous site warning shown in browsers Full case (in Spanish) Personal data 3 months A forum thread accusing him of taking kickbacks Local councillor, Castile-La Mancha Accusations of criminal conduct and details about his family removed; criticism of his work in office remained Full case (in Spanish) Businesses 5 weeks Forty fake reviews in a week against a cosmetic surgery clinic Plastic surgeon with a private practice, Malaga Coordinated reviews removed by Google and the average rating restored Full case (in Spanish) Urgent cases 3 weeks Private intimate photos shared on messaging channels Content creator, Andalusia Photos removed from the channels and websites found and blocked from being uploaded again Full case (in Spanish) Expert reports 6 weeks A cut-down TikTok video that put words in his mouth Businessman in food distribution, Aragon Video and its copies removed by TikTok once the manipulation was proven Full case (in Spanish) Personal data 4 weeks His injury history and a medical treatment published on a blog Professional athlete, Galicia Health data removed from the blog and its copies, and the links removed from Google Full case (in Spanish) Artificial intelligence 4 months AI assistants attributed to him the criminal conviction of a namesake Chief executive of a tech company, Madrid region Sources separated and the information corrected in most queries; one assistant still mentioned it in very specific questions Full case (in Spanish) Right to be forgotten 8 weeks A twelve-year-old judgment bearing her name on a legal website Notary, Castile and León Judgment anonymised on the legal website and the link delisted from Google Full case (in Spanish) Businesses 7 weeks A shareholders' meeting video taken out of context on YouTube Senior executive at a financial institution, Madrid region Copies with fake subtitles removed; the original clip stayed on YouTube, now ranking below the full speech Full case (in Spanish) Businesses 6 weeks A fake sponsored article accusing a hotel of having bedbugs Four-star hotel, Balearic Islands Article removed by the website, copies deleted and results removed from Google Full case (in Spanish) Personal data 3 weeks His medical registration number and personal mobile on a patient forum Doctor with a private practice, Asturias Personal mobile number removed from the forum and from Google; the registration number stayed up as it is public information Full case (in Spanish) Impersonation 5 weeks Her photos on profiles on a dating site she never signed up to Businesswoman in the textile sector, Valencia region Profiles removed by the site's hosting provider and the photos removed from Google Images Full case (in Spanish) News 3 months A doping ban overturned by a court that the press never updated Former track and field athlete, Catalonia Update notice added to three news stories and five copies delisted from Google Full case (in Spanish) Right to be forgotten 10 weeks Another company's insolvency proceedings, signed by someone with the same name Candidate for managing director, Basque Country Listings separated on two directories; the official notices about the namesake remained, now on the second page Full case (in Spanish) Impersonation 3 weeks A WhatsApp account with her photo asking her clients for payments Architect with her own practice, Canary Islands Two accounts closed by WhatsApp and an expert report submitted with the police complaint Full case (in Spanish) Businesses 6 weeks Duplicate Google Maps listings for the clinic with manipulated reviews Dental clinic, Navarre Three duplicate listings deleted and fake reviews removed from the official listing Full case (in Spanish) Artificial intelligence 3 months A call using his cloned voice asked his finance director for an urgent transfer Businessman in the logistics sector, Cantabria Expert report establishing that the voice was synthetic, admitted in the criminal case Full case (in Spanish)

Spanish and European case law we rely on (in Spanish)

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