Take down fake websites, cloned shops and phishing using your brand

It depends on the provider. Some act within hours when there is clear phishing, and others take weeks or do not reply. That is why we pursue several routes at once.

It is not essential, because action can be taken for fraud and copyright. But with a registered trade mark you have additional routes and more leverage.

In some cases, yes, through domain dispute resolution procedures, if you have rights to the brand and the domain was registered in bad faith.

First the evidence is certified, because these websites disappear and reappear quickly. Then the hosting provider, the domain registrar, the intermediary services and Google are all notified at the same time so it is flagged as dangerous. It is also advisable to notify INCIBE, Spain's National Cybersecurity Institute, and to report it to the police if there are victims.

It is a scam in which someone pretends to be your company, with websites or emails that imitate yours, to steal data or money from your customers. On top of the harm to the victims, the distrust and complaints end up falling on your brand. That is why you need to act quickly and warn your customers.

We press on through other routes: the registrar, which can suspend the domain; Google, which can show a dangerous site warning; and the intermediary services. If there is fraud, the police report allows a court to order the takedown.

It depends on the number of websites and domains, the providers involved and whether evidence needs to be certified or the domain recovered. You get a fixed quote in writing after the free analysis, before any work starts.

Yes, you can send notices to the providers and report it to Google and INCIBE at no cost. What we contribute is the forensic certification of the evidence, knowing which providers to approach and how, and pursuing several routes at once so it does not stay online while you wait for a reply.

.es domains have an out-of-court dispute resolution procedure regulated by Red.es, the Spanish public body that manages the .es domain, and generic domains such as .com have the WIPO procedure. In both cases you have to show that you have rights to the name and that the domain was registered and is being used in bad faith.

Warn them through your official channels that a fraudulent website exists, what your real address is, and that you will never ask for bank details by email. If any of them has been a victim, advise them to report it and contact their bank as soon as possible. We help you draft the notice.

The link to the fake website, screenshots, the emails or messages your customers have received and, if you have it, your trade mark registration. We carry out the forensic certification before sending the notices, so the evidence is not lost if the website disappears.