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Removing harmful content from the internet in Las Palmas de Gran Canaria

Las Palmas de Gran Canaria has become a base for remote workers and foreign residents, alongside a long-established tourist trade in the south of the island. We help them remotely and in English: distance from the mainland makes no difference, because almost all of this work is done in writing.

Area
Gran Canaria, Canary Islands
How we work
Remotely and in English, no travel needed
Analysis
Free, within 24 hours
  • Free analysis
  • Court-appointed expert
  • Confidential
  • Legal routes only

What we are asked for most in Las Palmas de Gran Canaria

Remote workers whose work lives online

Many of the freelancers, consultants and founders who have moved to Las Palmas depend on their online profile to find clients: LinkedIn, Instagram, a personal website, reviews on freelance platforms. A fake profile using their photos, a hacked account or a defamatory post after a dispute with a client can cost them work in several countries at once.

Hacked accounts and impersonation

When an account is stolen, it is often used straight away to scam the owner's followers or contacts. Every hour counts. We help you recover it through the platform's official channels, warn your contacts safely and report any profiles that impersonate you. We also certify what the attacker posted, in case you need to report it to the Policía Nacional.

Reviews for tourist businesses

Bars, restaurants, apartments and activity companies across Gran Canaria receive reviews all year round, in many languages. Fake reviews, reviews from competitors and reviews used as blackmail can be challenged under the platform rules. Honest criticism cannot, and in that case we help you reply to it well.

Part of the EU for your data

The Canary Islands are fully part of the European Union for data protection purposes, so the GDPR applies exactly as it does on the mainland. There is no regional data protection authority, so complaints go to the Spanish Data Protection Agency (AEPD). If a case needs to go to court in Las Palmas, we work with a law firm and provide the forensic report.

Where we are

We do not have an office in Las Palmas de Gran Canaria: our only office is in Tres Cantos, near Madrid, and we work remotely with the whole of Spain. Requests to platforms, search engines and authorities are made in writing, so you do not need to travel. Every case is reviewed by Javier Arenillas, an IT specialist, SEO analyst and court-appointed IT forensic expert with a master's degree in cybersecurity. More about us.

Not sure whether it can be removed? Try our feasibility simulator or read our guides in English.

Frequently asked questions in Las Palmas de Gran Canaria

Is the distance from the mainland a problem?

No. Requests to platforms, search engines, publications and the AEPD are made in writing and online, and we keep you informed of every step remotely, in English.

My Instagram account has been hacked. Can you help?

Yes. We guide you through recovering it via the official channels, help you warn your followers safely and report the profiles impersonating you in the meantime.

Do the Canary Islands have different data protection rules?

No. The GDPR and the Spanish data protection act apply in the same way, and the authority is the AEPD.

Do you work with clients in Tenerife and the other islands?

Yes, with the whole archipelago. We also have a page for Santa Cruz de Tenerife.

Take back control of what people see about you in Las Palmas de Gran Canaria

Tell us what is worrying you. We analyse your case for free and tell you honestly what can be achieved.

  • Free analysis within 24 hours
  • We tell you honestly what real options it has
  • A fixed quote in writing
  • Court-appointed IT forensic expert and complete confidentiality

Free analysis

Reply within 24 working hours.

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How would you prefer us to contact you?

Confidential and with no obligation.